REFUND & CANCELLATION POLICY

Last Updated: 29th September, 2026

Order Cancellation

Orders can be cancelled only before they are dispatched. Once an order has been dispatched, cancellation may no longer be possible. To request a cancellation, contact us as soon as possible at:
Email: hoonar2022@gmail.com
Phone/WhatsApp: 9331160429

Refunds

Where a refund is approved, the refund will be processed after the returned product has been received and inspected. Refunds will generally be made to the original payment method, subject to the payment provider and applicable laws. For Cash on Delivery orders, Hoonar may request bank account/UPI details for processing an approved refund.

Refund Processing Time

Once approved, refunds may take approximately 5–10 business days to reflect in the customer's account, depending on the payment method and banking/payment provider.

Exchange Instead of Refund

Where an exchange is requested and the replacement product is available, Hoonar may process an exchange instead of a refund.

Return Shipping

Return shipping charges may be deducted from the refund amount, except where the product received was damaged, defective or incorrect.